Cookies policy

In accordance with Spanish legislation regulating the use of cookies in relation to the provision of electronic communication services, as set forth in Royal Decree-Law 13 dated March 30th, 2012, we hereby inform you about the cookies used on the website of Telefónica, S.A. (hereinafter, the “Website”) and why they are used. Likewise, Telefónica, S.A. informs you that, by browsing the Website, you are giving your consent for them to be used.

The cookies used on our Website include both our own and those of third parties and they enable us to store and access information in relation to the language, the type of browser used and other general characteristics predefined by the user, and also to track and analyse the activity carried out in order to introduce improvements and to provide our services in a more efficient, personalised manner. Telefónica, S.A. does not use advertising or behavioural advertising cookies.

The use of cookies offers numerous advantages in the provision of information technology services, because, among others: (i) they make it easier for the user to browse the Website and access the different services on offer; (ii) they mean that users do not have to set up the general, predefined characteristics each time they enter the Website; (iii) they enable us to improve the functioning and the services provided through the Website, after the corresponding analysis of the information obtained through the cookies installed.

However, users can set up their browsers to accept or reject cookies, or select those allowed and those excluded by following one of the following procedures, depending on the browser used:

         Google Chrome (in the Tools Menu)?Settings > Show advanced options > Privacy (Content Settings) > Cookies ?More information: https://support.google.com/chrome/answer/95647?hl=en

           Microsoft Internet Explorer (in the Tools Menu)?Internet > Privacy > Advanced ?More information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-9

           Firefox?Options > Privacy > Cookies ?More information: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

           Safari , iPad y iPhone?Preferences > Privacy ?More information: http://www.apple.com/privacy/use-of-cookies/

           Opera?Settings > Preferences > Advanced > Cookies ?More information: http://help.opera.com/Linux/10.60/en/cookies.html

On its Website, Telefónica, S.A. uses:

Analytical cookies:

These make it possible to track and analyse the behaviour of the users of the websites with which they are associated.

Specifically, on the user’s device, telefonica.com stores the analytical cookies of Google Analytics and Adobe SiteCatalyst. Users can exclude their individual activity by means of the exclusion systems facilitated by Google Analytics and Adobe SiteCatalyst.

This is a table of Cookie’s information

cookie Owner Duration Purpose Level
s_cc telefonicacatalunya.com

s_code.js

Expires with the session Determines whether the cookies are activated. level 2
s_sq telefonicacatalunya.com

s_code.js

Expires with the session Stores information on the previous link the visitor clicked on. level 2
s_nr telefonicacatalunya.com

s_code.js

30 days Stores the date of the visit by the user and whether it is a repeat visit or the first visit. level 2
s_vi telefonicaes.122.2o7.net 730 days Analyses information about the visitor, such as the browser used, number of visits and which pages are visited.

Unique ID of the visitor.

level 2
s_fid telefonicaes.122.2o7.net 730 days It is used to identify users if it was not possible to establish the cookie s_vi. level 2
__utma google-analytics.com

ga.js

2 years This cookie keeps a record of the number of times a user has visited a site, and when the first and last visits were. level 2
__utmb google-analytics.com

ga.js

30 minutes This cookie helps to calculate how long a user’s visit lasts, storing the time the user entered. level 2
__utmc google-analytics.com

ga.js

Expires with the session This cookie helps to calculate how long a user’s visit lasts, storing the time the user exits the page. level 2
__utmz google-analytics.com

ga.js

Expires with the session This cookie keeps track of where the visitor comes from, which search engine was used, which link he/she clicked on, what key words were used and from where in the world the page was accessed. level 2
__utmli google-analytics.com

ga.js

These cookies from Google Analytics generate an anonymous user ID, which is used to count how many times a user visits the site. It also records the first and last time the user visited the website. Likewise, it calculates when a session ended, the user’s origin and keywords. level 2
JSESSIONID telefonicacatalunya.com Expires with the session This cookie is a session identifier provided by the Microsoft JSP server. It is used to identify a user who has begun a session on our Website. level 2

Social network cookies:

In particular, Telefónica S.A. uses AddThis, which is a plug-in that makes it possible to share the content of our website on different social networks.

This is a table of Cookie’s information

cookie Owner Duration Purpose Level
__atuvc addthis.com 2 years The cookie __ atuvc is created and read in the javascript of the social plug-in “Add this” on the client side in order to ensure that users see the updated count if a page is shared. These data are not sent to AddThis, but deactivating the cookies could cause unexpected behaviour for users. level 2
uid addthis.com Expires with the session Stores letters and numbers generated randomly. AddThis cookies enable users to share content through email and social network websites. When we provide links to third-party services you find useful, they may place a cookie on your device to make the service easier to use. level 2

The cookies detailed above are graded on an “intrusiveness level ” on a scale of 1 to 3, in which:

           Level 1: corresponds to internally-used cookies that are essential for provision of the service requested by the user.

           Level 2: corresponds to anonymous, internally-used cookies necessary for the maintenance of contents and browsing, as well as cookies managed by third parties in the framework of services expressly requested by the user on their websites (e.g. Social Plugins from Facebook or Twitter).

          Level 3: corresponds to cookies managed by third parties in the framework of services not expressly requested by the user, permitting tracking of these through websites not owned by Telefónica S.A. (e.g. graphic advertising management platforms). The specification of this level is accompanied by its owner. The use of level 3 cookies is subject to the user’s prior permission by means of express confirmation of acceptance.